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Don't let missed calls become missed
opportunties
Whether the line’s too busy or everyone’s off during the holidays, Central is there to take on calls and help customers with everything they need – Just like a human would.
Automatically Capture leads
Always know who’s on the other line. Central listens for the customer’s name and records their numbers. Followup is that much easier with Central on the line.
Central books appointments for you - no humans needed
Your AI Receptionist can check calendars, confirming availability, and schedule your appointments.
Easy to setup - Get Central running in minutes not weeks
Getting central to learn about your business and embody your brand’s tone – is not only possible, but operational in minutes. Just upload your website URL, FAQs, and documents as seen fit.
Smartly escalates to humans when needed
Your AI receptionist can transfer calls to the right people in your team if it gets stuck or the caller asks for humans.
Turn conversations into clarity
Keep track of all your conversations with AI summaries and action points – never miss a detail.
Hit the floor running - in just
3 easy steps
Fast, easy, simple.
TrainAI with your own data
Start by entering your website and add more relevant docs and links as fit
Fill in the Gaps
Provide instructions on how to respond to undocumented queries
Set Call Handling Rules
Choose how your AI speaks to your customers
24/7, 365 Days Central is
always on the line
Central receives your front-desk calls at astoundingly affordable rates
Receiving a message from a customer
Booking an appointment
Answering customer queries
Frequently
Asked Questions
Central’s AI Receptionist is a virtual assistant designed to handle your business calls 24/7. It answers incoming calls, greets clients, schedules appointments, and provides information about your services. The AI uses natural language processing to understand and respond to callers in a human-like manner. It can check your calendar for availability, book appointments, and even escalate calls to a human receptionist when necessary. This ensures that your clients receive prompt and professional assistance at all times.
Central’s AI Receptionist offers a high degree of customization to align with your business requirements. You can tailor the greeting messages, define business hours, set up call routing rules, and specify how appointments are scheduled. Additionally, the AI can be trained using your website content and documents to accurately answer FAQs specific to your services. This level of customization ensures that the AI behaves consistently with your brand voice and operational procedures.
The AI Receptionist is designed to interact with callers in a natural and conversational manner, making it difficult for clients to distinguish it from a human receptionist. It uses advanced speech synthesis and understanding to respond appropriately to various inquiries. However, if you prefer transparency, you can configure the AI to introduce itself as a virtual assistant. The goal is to provide a seamless and professional experience for your clients.
The AI Receptionist is designed to interact with callers in a natural and conversational manner, making it difficult for clients to distinguish it from a human receptionist. It uses advanced speech synthesis and understanding to respond appropriately to various inquiries. However, if you prefer transparency, you can configure the AI to introduce itself as a virtual assistant. The goal is to provide a seamless and professional experience for your clients.
In situations where the AI Receptionist encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be smooth and unobtrusive, maintaining a high standard of customer service.
Central offers a 10-day free trial of the AI Receptionist, allowing you to experience its features and benefits firsthand. Post-trial, pricing is structured based on your business’s specific needs, such as call volume and required features. This flexible pricing model ensures that businesses of various sizes can find a plan that fits their budget while optimizing customer service operations.