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Customer Service Support Specialist

Deliver answers with empathy, and impact.

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Location: Remote
Type: Full-time / Part-time
Experience: 5+ years in customer support or client service

  • 5+ years in a customer support, help desk, or service center environment
     

  • Excellent written and spoken English communication skills
     

  • Strong problem-solving skills and a customer-first mindset
     

  • Familiarity with support tools like Zendesk, Intercom, Freshdesk, or similar (preferred)
     

  • Ability to multitask, prioritize, and work independently in a remote setup
     

  • Flexibility to work across various time zones (advantageous

At Talentport, we’re searching for Customer Service Support Specialists who are passionate about helping others and delivering outstanding service. If you're patient, solution-oriented, and love creating positive experiences, this is the perfect opportunity to grow your career with flexibility and impact.

What We're Looking For:

About the Role:

  • Respond to customer inquiries via email, chat, or phone in a timely and professional manner
     

  • Resolve product or service-related issues with a calm, solution-focused approach
     

  • Escalate complex issues to the appropriate internal teams when necessary
     

  • Document customer interactions and maintain accurate service records
     

  • Collaborate with team members to improve processes and overall service quality

Your Key Responsibilities:

Speak with one of our outsourcing specialists about adding remote staff to your team

At Talentport, we connect top-tier global talent with forward-thinking companies. Our platform empowers remote professionals to work flexibly, grow their careers, and thrive in meaningful roles.

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100% Remote

Supportive Remote Community

Continuous Learning

Competitive Pay

Global Client

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Location: Remote 
Type: Full-time / Part-time
Experience: 5+ years in customer support or client service

About the Role:

At Talentport, we’re searching for Customer Service Support Specialists who are passionate about helping others and delivering outstanding service. If you're patient, solution-oriented, and love creating positive experiences, this is the perfect opportunity to grow your career with flexibility and impact.

Your Key Responsibilities:

  • Respond to customer inquiries via email, chat, or phone in a timely and professional manner
     

  • Resolve product or service-related issues with a calm, solution-focused approach
     

  • Escalate complex issues to the appropriate internal teams when necessary
     

  • Document customer interactions and maintain accurate service records
     

  • Collaborate with team members to improve processes and overall service quality

What We're Looking For:

  • 5+ years in a customer support, help desk, or service center environment
     

  • Excellent written and spoken English communication skills
     

  • Strong problem-solving skills and a customer-first mindset
     

  • Familiarity with support tools like Zendesk, Intercom, Freshdesk, or similar (preferred)
     

  • Ability to multitask, prioritize, and work independently in a remote setup
     

  • Flexibility to work across various time zones (advantageous

At Talentport, we connect top-tier global talent with forward-thinking companies. Our platform empowers remote professionals to work flexibly, grow their careers, and thrive in meaningful roles.

100% Remote

Competitive Pay

Global Clients

Continuous Learning

Supportive Remote Community

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