• Calendar & schedule management: Plan, prioritise and reschedule meetings, appointments and events; coordinate conflicting commitments

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• Communication & inbox management: Screen and prioritise emails and phone calls, respond on your behalf, and maintain organised correspondence.

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• Travel planning: Research and book flights, accommodation, transport and activities for business and personal trips; build detailed itineraries

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• Administrative support & documentation: Prepare meeting agendas and minutes, draft and format documents, manage files and maintain digital records

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• Budget & expense management: Track receipts, reconcile credit‑card statements and prepare expense reports.

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• Research & information gathering: Conduct online research on market trends, products or travel options and summarise findings for decision‑makers.

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• Event & project coordination: Organise corporate functions or social events—send invitations, book venues, coordinate vendors and manage budgets.

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• Personal errands & shopping: Order groceries, gifts and household supplies, schedule home maintenance and manage personal tasks.

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• Technology & tools management: Use digital tools to keep calendars, notes and files up to date; troubleshoot minor tech issues.

Core responsibilities